Refund Policy
When and how DevHub Solutions LLC refunds payments. We want every engagement to be fair on both sides, so the rules are simple.
Free tools and products
Our browser tools, MCPHub and the free tier of FlowAgent cost nothing, so there is nothing to refund.
Automation Sprint (fixed-price projects)
- Before you approve the written scope: cancel for any reason and get a full refund of your deposit.
- After you approve the scope and work has started: the deposit covers work already done and is non-refundable. We hand over everything built so far.
- If we miss the agreed delivery date for reasons within our control, you can cancel and get your deposit back in full.
- After handover: the final payment is non-refundable. Defects in the agreed scope are fixed free of charge for 14 days after handover.
Monthly Care plans
You can cancel a Care plan at any time, and it stops at the end of the current billing month. We don't refund partial months. If you were charged after you cancelled, we refund that charge in full.
Custom engagements
For larger builds quoted per scope, the refund terms in your signed proposal apply. Where the proposal is silent, this policy applies.
Products sold on other sites
Products with their own website, such as PromptAxiom, follow the refund terms published on that website.
How to request a refund
Email contact@devhubsolutions.net within 14 days of the charge. Include your name, the invoice or payment reference, and the reason. We reply within 2 business days. Approved refunds go back to your original payment method within 10 business days, though your bank may take longer to show them.
Nothing in this policy limits any rights you have under consumer protection laws where you live.
Contact
DevHub Solutions LLC
1309 Coffeen Avenue, STE 1200, Sheridan, WY 82801, USA
contact@devhubsolutions.net
+1 (332) 206-0308